Introducing SLA Reporting with the PRTG SLA-Plugin

Continuous monitoring of IT infrastructure is a basic requirement for reliable business processes. Especially when it comes to fulfilling SLAs (Service Level Agreements), it is of crucial importance that the monitoring data is available as granular as possible – ideally in RAW format, i.e. in the original interval. This is the only way to generate… Read More Introducing SLA Reporting with the PRTG SLA-Plugin

Paessler’s Guide to Announcing Scheduled Network Maintenance to Your Customers

Every system administrator, at some point, needs to take an important service offline temporarily, for scheduled maintenance or for upgrades. In this article, Paessler provides guidance on what to include in a downtime announcement and how to communicate upcoming maintenance windows to your users. Paessler’s Step-by-Step Guide to Downtime Announcements Scheduling Your Communication If possible, give… Read More Paessler’s Guide to Announcing Scheduled Network Maintenance to Your Customers